Online Course Refund Policy
Once you sign up for our classes, you may retake them at no additional charge until you pass. As a result we do not offer refunds.
If you have double paid:
Please send us an e-mail at firstname.lastname@example.org or call us at (954) 771-2934 to notify us that you may have paid for a course twice. In this circumstance, we MAY be able to refund the entire purchase price of the duplicate course. It is very important that we be contacted during business hours the same day you authorize the duplicate charge, so that we can void the transaction before it is finalized with the merchant account processor. Please have the following information ready for us:
- student name
- course offering name
- date you registered for the class
It is possible that the transaction will have been finalized before we can void it. In this case you will be refunded the purchase price minus a 20% transaction fee, or $12 (twelve), whichever is greater.
The Academy for Addiction Professionals is not responsible for the unavailability of Internet access due to circumstances beyond our control.