Aggression Management CEU Course
The ability to effectively handle aggression is a crucial skill for someone working in Behavioral Health. Self-management and assertive communication are two key components to verbal deescalation.
This course will explore identifying, preventing and managing aggressive behavior through the use of verbal de-escalation interventions.
Upon successful completion of this course the learner will be able to:
- Define “aggression” and “verbal de-escalation”
- Identify warning signs for aggressive behavior
- Give examples of verbal de-escalation techniques to use in a crisis situation